178jili Privacy Policy

178jili ("178jili," "we," "us," "our") is committed to protecting the privacy and personal data of all players and users of the 178jili platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use the 178jili platform, including all games, features, and services available at 178jili.app.

178jili processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as applicable PAGCOR regulatory requirements. We are committed to ensuring that your personal data is handled lawfully, fairly, and transparently.

This Privacy Policy should be read together with our Terms & Conditions. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

178jili collects the following categories of personal data from players and users of the platform:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Username and password (stored in encrypted form)
• Mobile number
• Residential address (city, province, country)

2.2 Identity Verification (KYC) Data

• Government-issued identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, UMID)
• Proof of address documents
• Selfie or facial verification image (where required)
• Proof of payment method ownership

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, bank account details — stored in masked form)
• Account balance history
• Bonus and promotion redemption records

2.4 Gaming Activity Data

• Game session history, wager amounts, and outcomes
• Responsible gaming settings and self-exclusion records
• Bonus usage and wagering activity

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Login timestamps and session duration
• Cookies and similar tracking technology data (see Section 8)

2.6 Communications Data

• Records of your communications with 178jili customer support
• Feedback, survey responses, and promotional opt-in preferences

178jili collects personal data directly from you when you register, complete KYC verification, make transactions, or contact our support team. We also collect certain technical data automatically when you access the platform.

178jili uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 178jili player account, including processing your registration and verifying your identity.
• Age Verification: To confirm that you are at least 21 years of age, as required by PAGCOR regulations and Philippine law.
• Service Delivery: To provide you with access to 178jili games, features, promotions, and customer support services.
• Payment Processing: To process deposits and withdrawals via your chosen payment method (GCash, PayMaya, bank transfer, or debit card).
• Regulatory Compliance: To comply with our obligations under the Philippine Data Privacy Act, PAGCOR regulations, and applicable anti-money laundering (AML) laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
• Responsible Gaming: To monitor gaming activity and enforce responsible gaming tools, including deposit limits, session reminders, and self-exclusion requests.
• Platform Improvement: To analyse usage patterns and improve the performance, features, and user experience of the 178jili platform.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims where necessary.

178jili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide you with access to the 178jili platform and services as described in our Terms & Conditions.
• Legal Obligation: Processing is necessary to comply with our legal and regulatory obligations, including PAGCOR requirements, AML obligations, and age verification requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent — for example, for marketing communications — you may withdraw your consent at any time by contacting us at [email protected] or updating your account preferences.

178jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the 178jili platform, including payment processors (GCash, PayMaya, banking partners), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and security service providers. All service providers are contractually required to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory & Law Enforcement Authorities

178jili may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other competent Philippine government authorities where required by law, court order, or regulatory direction.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 178jili's business, your personal data may be transferred to the relevant successor entity, subject to equivalent data protection obligations.

5.4 With Your Consent

178jili will not share your personal data with any other third party without your explicit prior consent, except as described in this Privacy Policy.

178jili retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

Specifically:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML regulatory requirements.
• KYC & Identity Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, as required by Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years following the date of the transaction.
• Gaming Activity Logs: Retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

When your personal data is no longer required, 178jili will securely delete or anonymise it in accordance with our data retention and disposal procedures.

178jili implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 178jili platform
• Encryption at rest for sensitive personal and financial data stored on our servers
• Multi-factor authentication options for player accounts
• Access controls limiting internal access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of our platform infrastructure
• Incident response procedures to detect, contain, and notify affected parties of any data breach in accordance with NPC requirements

While 178jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your 178jili login credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

178jili uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and support security and fraud prevention measures. The following types of cookies may be used:

8.1 Strictly Necessary Cookies

These cookies are essential for the 178jili platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.

8.2 Performance & Analytics Cookies

These cookies collect anonymised information about how players use the 178jili platform — for example, which pages are visited most frequently and whether error messages are received. This data helps us improve platform performance and user experience.

8.3 Functional Cookies

These cookies allow the 178jili platform to remember your preferences and settings, such as your preferred language and responsible gaming settings, to provide a more personalised experience.

8.4 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 178jili platform. For more information on managing cookies, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 178jili:

• Right to be Informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data 178jili holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to applicable legal and regulatory retention requirements.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer at [email protected]. We will respond to all verified data requests within thirty (30) days. We may require you to verify your identity before processing your request.

The 178jili platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations and Philippine law governing online gambling. 178jili does not knowingly collect personal data from individuals under the age of 21.

If 178jili becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 178jili platform, please notify us immediately at [email protected].

The 178jili platform may contain links to third-party websites or services for informational purposes. 178jili is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to personal data collected and processed by 178jili in connection with the 178jili platform.

178jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via email or platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised. Your continued use of the 178jili platform following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 178jili handles your personal data, please contact our Data Privacy Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the 178jili platform
• Response Time: We aim to respond to all privacy-related enquiries within 30 days

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been respected. For more information, visit the NPC's official channels.

For responsible gaming support, self-exclusion requests, or gaming limit adjustments, please visit our Responsible Gaming page.